Privacy policy


PRIVACY POLICY


Dated 1 August 2025

Controller:
Perform Lab Pro
support@performlabpro.com
​​
Perform Lab Pro processes personal data in accordance with applicable law under EU / EEA and in compliance with GDPR. 
If you are using Perform Lab Pro from outside the EU/EEA, local privacy laws may also apply.

We only use your data when you’ve given consent; to provide our services, or to ensure the platform runs safely and efficiently.


Collected Data

From subscribers:

  • First and last name
  • Age
  • Contact details
  • Date and time of registration
  • Direct marketing consents and bans
  • Information relating to possible offers and advertising
  • Communication with customer service
  • Other information provided by the customer
  • Technical data from all website visitors:
  • IP address
  • Operating system and device
  • Page history and other analytics data


When contacting us:
  • First and last name
  • Age
  • Contact details
  • IP address
  • Communication
  • Other information provided by the customer


Note: Without subscribing, technical data cannot be linked to visitors except via IP address.


Cookies and Tracking

Cookies are text files placed on your device to collect information. We use cookies to improve website experience for:

  • Functionality (subscribers)
  • Advertising and analytics (viewed content, followed links)
  • Session/login cookies maintain user access.

Third-party cookies, including analytics tools and embedded content, may track usage across different websites.

Non-essential cookies (marketing/analytics) are used only with your consent. You can manage or block cookies in your browser, but some features may not work.

Cookies may be temporary (session) or persist for a limited period (e.g., 30 days).


Purpose of Data Collection

We collect personal data:

  • To keep users logged in
  • To run platform operations efficiently
  • To fulfill obligations when visitors purchase products
  • To target marketing (with consent)
  • To inform visitors
  • To develop and improve our processes


Storage and Transfer of Data

Our platform is hosted by LearnWorlds (https://www.learnworlds.com).

Data may be transferred outside the EU/EEA as part of global website operations.

Personal data is treated confidentially and accessed only by authorized persons.

Data may be shared with third parties only with your permission or as required by law.

Following links or advertisements may transfer data (e.g., IP, device) to third parties, who may also track user activity.

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction.

Data is retained only as long as necessary to provide services or comply with legal obligations.

We will delete personal data upon request.



User Rights

As a customer, you can:
  • Request copies of your personal data
  • Request correction of inaccurate data
  • Request completion of incomplete data
  • Request erasure of personal data under certain conditions
  • Request restriction of data processing under certain conditions
  • Object to data processing under certain conditions
  • Request data portability

We respond to requests within one month. For inquiries or concerns, email: support@performlabpro.com.


Privacy Policy of Other Websites

Our website may contain links to other sites. This policy applies only to our website.




This Privacy Policy may be updated from time to time. Changes will be posted on this page with the updated effective date.

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